Previous incidents
Clubhouse Internet, Beach Club Internet, and 1 other service are down
Resolved Aug 22, 2024 at 5:57pm UTC
Comcast router has been struck by lightning, coming from the cable not the building power. A tech has been assigned to replace it, but first available appointment is not until between 1 and 3 PM on 8/23. There is an escalation ticket in place so if any slots come up before then they will dispatch sooner.
5 previous updates
Tee Sheet, Dining Reservations, and 1 other service are down
Resolved Aug 21, 2024 at 5:46pm UTC
Dining Reservations recovered.
5 previous updates
Beach Club Internet is down
Resolved Aug 20, 2024 at 11:57am UTC
Beach Club Internet recovered.
1 previous update
Online Ordering / Statements / Email Marketing is down
Resolved Aug 19, 2024 at 4:50am UTC
Online Ordering / Statements / Email Marketing recovered.
1 previous update
Tennis - Play By Point and Beach Club Internet are down
Resolved Aug 15, 2024 at 6:48pm UTC
Tennis - Play By Point recovered.
3 previous updates
Clubhouse is down
Resolved Aug 12, 2024 at 8:01pm UTC
Clubhouse recovered.
1 previous update
Online Ordering / Statements / Email Marketing is down
Resolved Aug 6, 2024 at 4:44am UTC
Online Ordering / Statements / Email Marketing recovered.
7 previous updates
Tennis - Play By Point (grandharborsports.com) is down
Resolved Aug 2, 2024 at 9:42pm UTC
Tennis - Play By Point recovered.
1 previous update
Tee Sheet is down
Resolved Jul 23, 2024 at 8:26pm UTC
Tee Sheet recovered.
7 previous updates
Online Ordering / Statements / Email Marketing is down
Resolved Jul 22, 2024 at 4:57am UTC
Online Ordering / Statements / Email Marketing recovered.
3 previous updates
Public Site (grandharbor.com) is down
Resolved Jul 21, 2024 at 3:47am UTC
Public Site recovered.
1 previous update
Bad update from crowd strike
Resolved Jul 19, 2024 at 2:56pm UTC
All services restored.
2 previous updates
Online Ordering / Statements / Email Marketing is down
Resolved Jul 19, 2024 at 5:50am UTC
Online Ordering / Statements / Email Marketing went down.
2 previous updates
Tennis - Play By Point (grandharborsports.com) and Online Ordering / Statemen...
Resolved Jul 16, 2024 at 5:18pm UTC
Tennis - Play By Point recovered.
7 previous updates
Online Ordering / Statements / Email Marketing is down
Resolved Jul 9, 2024 at 3:15am UTC
Online Ordering / Statements / Email Marketing recovered.
3 previous updates